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System Update: Aug. 30, 2011 - 11:54 AM Eastern

30 Aug 2011

The Delivr service will be fully online tomorrow, August 31st at 12 noon Eastern time.

Power and internet were restored to our main hosting facility today but we want to experience at least 24 hours of stability before switching back.

What occurred and what actions were taken.
Our NY-based data center experienced power and Internet loss during the recent storm. We immediately switched the Delivr service to a backup system located at a second location. URL-based QR Codes (and short URLs) redirected to their respective Destination URLs without significant interruption. Unfortunately, some of the mobile-friendly page options we provide took longer than we anticipated to restore – our sincere apologies for that. Additional measures are being put in place to mitigate interruptions like this in the future.

What never stopped working?

  • URL-based QR Codes (and short URLs) redirected to their respective Destination URLs without significant interruption.
  • All QR Codes generated at Delivr without our tracking URL.

What stopped working but is working now?

  • Delivr Mobile-friendly Page options including YouTube Videos, Google Maps, and Text pages.

What’s not working yet?
The following services will be online when we switch back to our primary servers tomorrow, August 31st.

  • New QR Code Generation.
  • Your Account Dashboard.
  • Tracking.
  • Profile Pages w/ vCards.
  • Comments & Sharing on Mobile Pages.
  • New QR Code Generation.
  • APIs & Bookmarklets.

Our apologies for any inconvenience and thank you for your continued patience.

Cheers,
David Harper
Founder & CEO, Delivr
@davidharper

Delivr® is a privacy-first software and services company serving thousands of businesses looking to drive audiences from offline to online experiences. Established in 2008, Delivr has developed software to track and visualize consumer engagement with print and broadcast media, labels and packaging. With Super Simple Serialization℠ and TrueMrk®, Delivr is extending its martech product suite to serialize and authenticate products. Headquartered in the USA.