Is there a setup fee?
No. There are no setup fees on any of our plans.
Do I need to enter my credit card details to sign up?
No. You can sign up and use Delivr FREE without entering your credit card details. Get immediate results with no risk or obligation.
What are my payment options?
We accept all major credit cards including Visa, MasterCard, American Express and Discover through our online payment system. Contact us if you would like to prepay for 12 months by credit card, check or PO.
Do you accept payments via Purchase Order (PO) or Invoice?
Yes. Delivr requires a pre-paid subscription plan for increasing the number of active campaigns available in your account or to use advanced features. We do accept purchase orders (PO) as a request to upgrade to one of our Subscription Plans: Delivr PLUS, Delivr PRIME, Delivr VIP, Delivr PRO or Delivr ENTERPRISE. Upon receipt of a PO or a request for invoice, we will issue an invoice. The invoice must be paid in full and the full payment must be deposited on our bank account before your Delivr account can be upgraded. We accept payments by check, wire/bank deposit, or credit card. Request payment via purchase order (PO) or invoice.
Can I cancel my account at any time?
Yes. Simply cancel your paid subscription and your credit card will not be charged again.
Do I have to sign a long term contract?
No. You can subscribe to a monthly subscription plan that runs month-to-month so there are no long term contracts or commitments. Yearly plans discounted 10% are also available - that's over one month FREE over the year!
Can I change my plan later on?
Absolutely! You can upgrade or downgrade your plan at any time.
Are custom plans available?
Yes. Delivr ENTERPRISE
is offered for brands and businesses that require additional account users, premium support with dedicated account manager, professional services, Software as a Service (SaaS) agreement, and API access. Learn more about Delivr ENTERPRISE. True
Mrk is available as an add-on to Delivr ENTERPRISE
plans. Learn more about TrueMrk.
What if I go over my plan limits?
We do not automatically stop tracking your campaigns or collecting your data. You can continue to manage your existing campaigns and view reports. If you exceed your plan limits you will be prompted to upgrade.
What are the commercial use guidelines for your plans?
Delivr FREE is offered for personal, non-profit, trial, or educational use. Creating more than one account to avoid upgrading is not permitted. Delivr FREE can not be resold or provided as part of a commercial offering or service. If you are creating a Delivr account as part of a commercial service offered to others, please select the appropriate paid subscription plan.
Delivr PLUS and Delivr PRIME are offered for limited commercial use by individuals, consultants, micro-entities, and small companies.
Delivr VIP is offered for commercial use by medium-sized companies, printing, direct mail, event management and marketing agencies.
Delivr PRO is offered for commercial use by large-sized companies, organizations, cooperatives, brands, retail chains, media companies, and ad agencies. Also may be offered to enterprise-sized companies running product placement programs within a single region*.
Delivr ENTERPRISE is offered for commercial use by companies, organizations, cooperatives, retail chains, brands, businesses, and agencies that are enterprise-sized and running large-scale marketing campaigns, product placement or logistics initiatives worldwide – AMER, EMEA, AND APAC*. Delivr ENTERPRISE provides custom plans with additional account users, premium support with dedicated account manager, managed services, Software as a Service (SaaS) agreement, and API access.
* Regions: AMER is North, Central and South America. EMEA is Europe, Middle-East and Africa. APAC is Asia Pacific.
Note: Delivr uses the following breakdown regarding company size. Micro-entities are companies with up to 10 employees, Small companies employ up to 50 people, Medium-sized companies have up to 250 employees, Large-sized companies have up to 1000 employees, Enterprise-sized companies have 1000 employees or more.
Do my Delivr campaigns expire?
Delivr FREE campaigns remain active for a minimum of 1 year from creation date after which they expire. Delivr PLUS, Delivr PRIME, Delivr VIP, Delivr PRO, and Delivr ENTERPRISE campaigns do NOT expire under an active paid subscription plan.
Can I reactivate an expired campaign?
Yes. You will need to upgrade your account to a paid subscription plan. Campaigns do NOT expire under an active paid subscription plan. If you already have an account, sign into your account, then while signed in, return to this page to upgrade. If you do not have an account, please select the appropriate paid subscription plan above. Once you have upgraded, contact Delivr support.
How far back can I view my reports?
Delivr FREE - 90 days, Upgrade to a paid monthly subscription plan to view historical data.
Delivr PLUS, Delivr PRIME, Delivr VIP, Delivr PRO, and Delivr ENTERPRISE subscription plans receive all historical data.
Can I use my own domain name?
Yes, with Delivr PRO and Delivr ENTERPRISE. Under these plans, your campaigns can use a branded short domain (or subdomain). Branded short domains replace the “delivr.com” in your links with your brand name.
Does Delivr offer an API?
Yes. Delivr's services can be integrated into your platform or dashboard with our API. The API offers a typical RESTful interface and all calls are available in two formats: JSON and XML. The Delivr API is available as an add-on to Delivr ENTERPRISE
. | Contact us.
What is a tracking event?
A tracking event is counted every time someone engages your campaign e.g., clicking a Short URL, scanning a QR code, tapping a NFC tag, etc. Tracking events are a monthly quota, and reset at the start of each subscription period. Tracking events do not roll over to the next month.
What is a QR code scan?
A QR code scan is counted every time someone scans your QR code and counts against your total tracking events count. QR code scans are a monthly quota, and reset at the start of each subscription period. QR code scans do not roll over to the next month.
Tell me more about QR codes and the QR Code Generator.
QR codes® (Quick Response Codes) are 2D Barcodes readable by smartphones using a QR code reader app. QR codes placed in ads, direct mail, retail displays or signage can deliver information and media to a consumer's smartphone via their mobile Web browser. QR codes can launch URLs, mobile landing pages, initiate phone calls, App Downloads, and more.
The QR Code Generator by Delivr is the simplest way to create, design, manage, and track QR codes. With our Dynamic QR codes, you have full flexibility, because only a short URL that points to the content is encoded. As such, you can edit/update the stored links without having to generate and print the QR codes again. This will save reprinting costs, effort and enable you to respond to any changes in the campaign as quickly as possible. Export QR codes in both raster (PNG, JPG) and vector (EPS, SVG, formats. Select the best option for printing QR codes in any size, color and on any medium, with no compromises on quality. You can even generate a custom QR code design by effortlessly merging a QR code with any part of an image to create a beautiful and clear call-to-action.
Delivr is a leading campaign management platform used by thousands of brands and businesses to run measurable cross-channel marketing campaigns. Delivr makes it simple to add connectivity, content, and actions to print, products, packaging, and places. In one click — less than 30 seconds, you can provision and track campaigns using Short URLs, QR codes® and NFC tags. Track and measure audience engagement of ads, direct mail, packaging, product tags, retail displays, and signage.