How to reset your Password.
Your password is the first line of defense against threats to your campaigns, data, and account access. Whether you're updating it for security or organizational compliance, Delivr makes it simple to manage your credentials directly from your dashboard.
- Click the Security link at the top of your dashboard.
- Click on the Password section.
- Enter your current password.
- Type in your new password, then confirm it in the second field.
- Click Save to complete the change.
You’ll be required to update your password at least once every 365 days. If your organization enforces stricter password policies—such as a 90-day reset window—reach out to Support so we can help apply the right settings to your account.
Creating a Stronger Password
Not all passwords are created equal. While attackers often use preloaded lists of common credentials, a well-designed password dramatically reduces risk.
Minimum Requirements
✓ Must be at least 15 characters
Best Practice Recommendations
✓ Include at least one lowercase letter
✓ Include at least one uppercase letter
✓ Include at least one number
✓ Include at least one special character (like !, @, or #)
For added peace of mind, consult your organization's security guidelines when choosing a new password.
If you're locked out of your account or can't remember your password:
- On the Sign In, screen, click "Forgot Password?"
- Enter your Account Username and follow the on-screen instructions to reset your password via email. Two emails will be sent:
- The first to confirm the request to reset your password.
- The second will contain a temporary password.
Reach out to our Support team. We’ll work with you to securely verify your identity and restore your access.
